Terms and Conditions

1. Acceptance of Terms By accessing or using Apple Optimum Delivery’s services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services. 2. Services Offered Apple Optimum Delivery provides secure, same-day courier services, including vehicle hand-offs, custom logistics, and personal deliveries across Surrey and the Lower Mainland. All services are subject to availability and may vary based on location and delivery type. 3. Booking and Payment •All bookings must be confirmed via our website, phone, or email. •Payment is due upon confirmation unless otherwise agreed in writing. •We reserve the right to cancel or reschedule deliveries due to unforeseen circumstances, including weather, traffic, or safety concerns. 4. Delivery Terms •Clients are responsible for providing accurate delivery details. •Apple Optimum Delivery is not liable for delays caused by incorrect information, inaccessible locations, or third-party interference. •Fragile or high-value items must be disclosed at the time of booking. 5. Liability and Insurance •While we take every precaution to ensure safe delivery, Apple Optimum Delivery is not liable for loss or damage unless caused by proven negligence. •Limited liability coverage may apply; additional insurance can be arranged upon request. 6. Cancellations and Refunds •Cancellations must be made at least 2 hours before scheduled pickup. •Refunds are issued at our discretion based on service status and timing. •No-shows or last-minute cancellations may incur a fee. 7. Conduct and Safety •Our couriers operate under strict safety and professionalism standards. •Clients must treat staff respectfully and refrain from any abusive or unlawful behavior. •We reserve the right to refuse service if safety is compromised. 8. Privacy and Data Use •We collect only essential personal data to fulfill services and improve operations. •Data is never sold or shared with third parties. •For full details, please refer to our [Privacy Policy]. 9. Modifications to Terms Apple Optimum Delivery reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website and effective immediately upon publication. 10. Contact Information For questions or concerns regarding these Terms, please contact by email: info@appleoptimum.ca.